Privacy Policy

This Privacy Policy explains how Bloafer Ltd ("we", "us", "our") collects, uses, and protects personal data when you use TextPro.

1. Who We Are

TextPro is a service provided by Bloafer Ltd. We act as a data controller for personal data we collect about account users and website visitors.

2. Information We Collect

We may collect and process the following categories of information:

• Account information, such as name, email address, and login credentials.
• Billing and transaction information required to process payments and keep accounting records.
• API usage data, including request metadata, delivery status, and operational logs.
• Technical data such as IP address, browser details, and device identifiers.
• Support and communication data when you contact us.

3. How We Use Information

We use personal data to:

• Provide, secure, and improve the TextPro platform.
• Authenticate users and manage API access.
• Process payments, prevent fraud, and maintain service reliability.
• Provide customer support and respond to enquiries.
• Comply with legal and regulatory obligations.

4. Legal Bases

Where applicable under UK GDPR or EU GDPR, we process data on one or more of the following legal bases: contract performance, legitimate interests, legal obligations, and consent.

5. Data Sharing

We may share data with trusted service providers (for example hosting, payment processing, analytics, and communications providers) where necessary to operate TextPro. We require appropriate safeguards and confidentiality obligations.

6. International Transfers

If personal data is transferred outside the UK or EEA, we use appropriate transfer mechanisms, such as adequacy decisions or standard contractual clauses.

7. Data Retention

We retain personal data only as long as needed for the purposes described in this policy, including legal, tax, accounting, and security requirements.

8. Security

We implement technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, or destruction.

9. Your Rights

Depending on your location, you may have rights to access, correct, erase, or restrict processing of your personal data, and to object to processing or request portability.

10. Cookies and Similar Technologies

We may use cookies and similar technologies for essential platform functionality, security, and analytics. Browser settings can be used to manage cookie preferences.

11. Contact

For privacy-related questions or requests, contact us at privacy@textpro.co.uk.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Material updates will be published on this page with a revised "Last updated" date.